Refund policy

1. Physical Item Return Rule
Given expensive international shipping fees, full refunds are only granted when you send the goods back to us. We do not offer refunds without item returns.

If you are unhappy with your order, please reach out to us within 7 calendar days after you receive your package to start a return request. Requests beyond this time window will not be approved.

2. Qualified Cases for Full Refund & Return
You will receive a full refund once we receive your returned goods for the following situations:
‑ Item significantly differs from our product description or listing photos
‑ Goods arrive broken or have factory‑made defects
‑ Package gets lost in transit and never arrives

3. Non‑Refund Scena

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

4. Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

5. Lost‑Package Handling
Once international shipment loss is confirmed, you can pick either a full refund or a free replacement shipment. Please allow up to 15 business days for international transit before submitting a lost‑package claim.